We collect and process the following types of personal data:

1.1Personal identification information: Name, contact details (email, phone number, address), and identification documents (e.g., national ID).

1.2Financial information: Payment details, credit card information, and transaction history.

1.3Technical data: IP addresses, Location Data, browser type, access logs, and related information.

1.4Insurance-related information: Policy numbers, vehicle details, and related information.

We collect your personal data for the following purposes:

2.1To provide insurance services, process claims, and manage your policy.

2.2To comply with legal obligations, including fraud prevention and regulatory requirements.

2.3To improve our services, enhance user experience, and ensure security measures.

2.4To send updates, offers, or essential information related to your insurance policy.

We process your personal data based on the following legal grounds:

3.1Contract execution: Processing is necessary to fulfill our contractual obligations with you.

3.2Legal obligations: Compliance with regulatory requirements as stipulated by the insurance authority and other relevant authorities.

3.3Consent: Where applicable, we will seek your consent for specific processing activities.

We may share your personal data with:

4.1Insurance partners and affiliates: To facilitate the provision of services, claims, and other insurance-related processes

4.2Regulatory authorities: When required by law or in response to legal proceedings

4.3Third-party service providers: To ensure you receive services related to your policy.

4.4International data transfers: If personal data is transferred outside of Saudi Arabia, we will ensure appropriate safeguards are in place and obtain your explicit consent, unless otherwise permitted by applicable laws.

We do not sell or rent your personal data to third parties for marketing purposes.

Tameeni is part of the Rasan Group, which includes other companies offering complementary services. Each of these companies is a legal entity independent of Tameeni and acts as an independent controller of the data it receives. Tameeni therefore shares your data with any of them only after obtaining your explicit and separate consent.

5.1Your consent is optional
Sharing your data with the companies below is entirely optional. It does not affect your use of the Tameeni platform, your access to insurance quotes, or the issuance of your policy.
This consent is requested separately from the Terms & Conditions, the Privacy Policy, and your consent to receive marketing messages from Tameeni.

Companies and data shared

6.1Your personal data will be retained only as long as necessary to achieve the purposes for which it was collected, including fulfilling legal, accounting, or reporting requirements. Retention periods are determined by applicable regulations. After this period, your data will be securely deleted or anonymized.

7.1We implement strict security measures, including encryption and access control, to protect your personal data from unauthorized access, loss, or disclosure. We also conduct regular audits to ensure compliance with cybersecurity best practices.

8.1In the event of a data breach, we will notify the relevant authorities and affected individuals as required by law, and take all necessary measures to mitigate risks.

Under the Personal Data Protection Law, you have the following rights:

9.1Access: Request a copy of the personal data we hold about you.

9.2Correction: Request correction of inaccurate or outdated personal data.

9.3Deletion: Request deletion of your personal data, subject to legal obligations.

9.4Objection: Object to the processing of your personal data under certain circumstances.

9.5Data portability: Request the transfer of your personal data to another entity in a structured format.

9.6Restriction of processing: Request to restrict the processing of your personal data in some cases.

9.7Opt-out of promotional messages: Contact us to stop receiving promotional messages.

To exercise these rights, please contact us at [email protected].

10.1We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

11.1We may use automated processing to make certain decisions, such as assessing your eligibility for insurance policies. You have the right to request human review of any automated decision that affects you.

12.1We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any significant updates will be communicated via our website or email. Please review this policy regularly.